Privacy Policy

Last updated: 1/1/2026

Introduction

Solar2Polar is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use https://www.solar2polar.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following data:
• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely by third-party providers)
• IP address and browser/device information
• Any information you submit via contact or enquiry forms

How We Use Your Information

We use your data to:
• Respond to enquiries
• Provide products or services
• Process payments and deliveries
• Improve our website and services
• Meet legal and regulatory obligations

We only collect data that is necessary for these purposes.

Legal Basis for Processing

We process personal data under the following legal bases:
• Contractual necessity – to provide products or services
• Legitimate interests – to operate and improve our business
• Legal obligation – accounting or regulatory requirements
• Consent – where you have explicitly given it (e.g. marketing emails)

Sharing Your Data

We may share your data with:
• Payment processors
• Delivery and logistics providers
• IT and website hosting providers
• Legal or regulatory authorities if required by law

We never sell your personal data to third parties.

Data Storage and Security

• Data is stored securely using appropriate technical and organisational measures
• Access is limited to authorised personnel only
• We retain personal data only for as long as necessary

Your Rights

Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website uses cookies to improve functionality and user experience.
For full details, please see our Cookie Policy.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

Contact Us

If you have questions about this Privacy Policy or your data, contact:

Solar2Polar
Email: info@solar2polar.co.uk